Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
Through Google Analytics we anonymously obtain information regarding demographics and interests of visitors to our site. Analyzing the demographics and interests of our users help us to improve our services and online presence to better meet the needs and wants of our visitors. We do not collect any personal information from visitors of our site, except information directly provided by visitors, e.g. for the purpose of registration, making a purchase, signing up for a newsletter, responding to a survey or completing a contact form.
How do we protect visitor information?
We use Malware Scanning and our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third-Party Links:
We do not include or offer third party products or services on our website.
How does our site handle do not track signals?
We honor do not track signals and do not track or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Google Policies:
We use Google AdSense Advertising on our website. Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/501-352-4284?hl=en.
Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting Out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on: https://tools.google.com/dlpage/gaoptout/
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
According to the California Online Privacy Protection Act (CalOPPA ) we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
Children Online Privacy Protection Act (COPPA):
We do not specifically market to children under 13.
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
Fair Information Practices:
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
CAN-SPAM Act:
We collect your email address in order to: respond to communication you submit, confirm an order or send a newsletter.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
To be in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can Opt Out using the unsubscribe link or visit https://www.aboutads.info/choices/ to adjust your browser settings.
Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the information below.
Stevenson Heat & Air, INC.
Welcome to Stevenson Heating and Air, Inc. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.
Personal Data We Collect
We collect various types of personal data, including:
• Names
• Email addresses
• Phone numbers
• Social Security numbers
• Financial information such as account numbers and credit history
Collection Methods
We collect personal data through:
• Online forms
• Cookies and web tracking technologies
• Direct interactions, such as account creation or customer support
• Third-party services, such as credit bureaus
Purpose of Data Collection
We use your personal data to:
• Provide and manage our services
• Process transactions and send notifications
• Improve our products and services
• Comply with legal obligations
Data Sharing
We may share your information with:
• Service providers who assist us in our operations
• Legal authorities when required by law
• We do not sell your personal data to third parties
Data Storage and Deletion
Customer data is stored within United States-based data centers managed by AT&T and RingCentral. We retain your data only as long as necessary for the purposes outlined above or as required by law. When no longer needed, we securely delete your data using industry-standard methods.
Data Security
We implement robust security measures, including encryption, access controls, and regular security audits, to protect your personal data from unauthorized access or disclosure.
User Rights
You have the right to:
• Access your personal data
• Request corrections or deletions
• Object to or restrict data processing
To exercise these rights, please contact us at 501-450-2588
Opt-out Mechanisms
You can opt-out of data collection or usage by:
• Adjusting your account settings
• Using opt-out links in communications
• Contacting us directly at 501-450-2588
Third-party Sharing
For details about third-party data sharing, please visit the third-party's privacy policy here: https://www.stevensonheatandair.com/privacy-policy
International Data Transfers
If applicable, we ensure that any international data transfers comply with relevant legal requirements to protect your personal data.
SMS Messaging Terms and Conditions
Consent for SMS Communication
By providing your phone number, you consent to receive SMS communications from Stevenson Heating and Air, Inc. Information obtained as part of the SMS consent process will not be shared with third parties.
Types of SMS Communications
If you have consented to receive text messages from Stevenson Heating and Air, Inc, you may receive messages related to:
• Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
• Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
Standard Messaging Disclosures
• Message and data rates may apply.
• Messaging frequency may vary.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or visit https://www.stevensonheatandair.com/privacy-policy
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at stevensonheatandair@gmail.com or 501-450-2588.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.